Last updated: 22 August 2026
Velare Auto ("we", "us", "our") provides home studio car detailing services in Mandurah, Western Australia. This policy explains what personal information we collect through our website and quote request process, how we use it, and how you can contact us about it.
When you submit a quote request through our website, we collect the information you provide, which may include:
If you use our separate vehicle condition photo form, we also collect the photos and any condition details you submit, matched to your enquiry via your phone number.
Vehicle photos may contain identifying information such as registration plates or surroundings. Photos submitted for quoting or vehicle condition assessment are not automatically approved for use in Velare Auto advertising, social media or other marketing.
We use the information you provide to:
If you tick the box to receive offers and updates, we may also use your email to send occasional marketing communications.
You can opt out of marketing communications at any time by contacting us using the details below or by using an unsubscribe option where provided.
We use trusted third-party services to run our website and process enquiries:
These providers may process your information on our behalf as part of delivering their services to us.
Some of these providers may process or store information outside Australia, including in the United States and other jurisdictions in which they operate.
We do not sell, rent or trade your personal information to third parties for their own marketing purposes.
Information submitted through our forms may be stored by the third-party service providers listed above and accessed by us through email and their respective dashboards.
We take reasonable steps to keep this information secure, but no method of electronic storage or transmission is guaranteed to be completely secure.
We may retain information where reasonably necessary for customer service, business records, accounting, taxation, insurance, dispute resolution or other legitimate business purposes.
You can contact us at any time to:
We may need to retain certain information where reasonably required for legal, accounting, taxation, insurance or other legitimate business purposes.
This website does not currently use tracking cookies or third-party analytics.
If analytics, advertising pixels or similar technologies are introduced in the future, this policy will be updated accordingly.
We may update this policy from time to time as our business, website, services or the tools we use change.
The date at the top of this page reflects the most recent update.
If you have any questions about this policy or how your personal information is handled, please get in touch.